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Terms And Conditions

Terms and Conditions

1. Who We Are

WaslX ("we", "us", "our") operates a comprehensive delivery ecosystem consisting of three mobile applications: User App, Vendor App, and Delivery App.

2. Acceptance of Terms

By accessing or using any WaslX application or service, you agree to be bound by these terms and conditions. If you do not agree to any part of these terms, please do not use our services.

3. Accounts and Responsibility

  • You must be at least 18 years old to create an account and use our services.
  • You are responsible for all activities under your account and must keep your login credentials confidential.
  • You must provide accurate and up-to-date information when registering and using the app.

4. Use of Service

  • You may use the app only for lawful and personal or legitimate business purposes.
  • It is prohibited to use the app for any fraudulent, illegal, or abusive activity.
  • We reserve the right to suspend or terminate your account in case of violation or misuse.

5. Orders and Payment

  • All orders are subject to product availability and vendor approval.
  • Orders must be paid for using the payment methods available in the app.
  • Delivery or service fees may apply depending on your area or order type.
  • If there is any error in your order or payment, please contact support immediately.

6. Cancellation and Refund Policy

  • Orders can only be cancelled before the vendor starts preparing them.
  • Refunds are processed according to each vendor’s policy and in accordance with local laws.

7. Intellectual Property

  • All intellectual property rights in the app and its content are owned by or licensed to WaslX.
  • Copying, reproducing, or distributing any part of the app without prior written consent is prohibited.

8. Limitation of Liability

  • We do not guarantee the service will be error-free or uninterrupted.
  • We are not liable for any direct or indirect damages resulting from the use or inability to use the app.

9. Changes to Terms

We may update these terms from time to time. Material changes will be notified via email or in-app notice. Continued use of the app constitutes acceptance of the revised terms.

10. Governing Law

These terms are governed by and construed in accordance with the laws of the country in which the company operates.

11. Contact and Support

  • For inquiries or complaints, contact us at: support@waslx.com
  • Or by phone/WhatsApp: +20 155 562 2169 | +20 111 823 2384